sms privacy policy

Effective Date: March 24, 2026

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Who We Are

Westlake Recording Studios (Bur-Mac Group Inc. dba Westlake Recording Studios & Technical Services) is a professional recording facility located at 7265 Santa Monica Blvd, West Hollywood, CA 90046 and at 8447 Beverly Blvd. Los Angeles, CA 90048. This Privacy Policy explains how we handle personal information collected through our services and communications.

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Information We Collect

We collect only the information necessary to provide our services, including:

• Name, phone number, and email address
• Billing and payment details
• Studio booking and session information
• Contact information for outside technical personnel provided by clients for session coordination
• Basic website usage data (browser type, IP address) for site performance purposes

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How We Use Your Information

We use your information solely to:

• Confirm and manage studio bookings, holds, and scheduling
• Send SMS updates related to your sessions, billing, and account activity (with your consent)
• Coordinate technical requirements with outside engineers referred by clients
• Process billing and respond to support inquiries
• Comply with applicable laws and regulations

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SMS Communications

We send SMS messages only to individuals who have provided express consent by replying YES to an opt-in confirmation text. You may opt out at any time by replying STOP. Message and data rates may apply. For full details, see our SMS Terms & Conditions at www.westlakestudios.com.

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How We Share Your Information

We do not sell, rent, or share your personal information or SMS opt-in data with any third party for marketing or promotional purposes.

We may share information only in these limited circumstances:

• With service providers (such as payment processors or carriers) under strict confidentiality agreements
• When required by law, court order, or governmental authority
• To protect the safety or rights of Westlake, our clients, or others

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Data Security

We take the security of your personal information seriously. Access to client data is restricted to authorized staff only, and we use secure systems and practices to protect your information from unauthorized access or disclosure. In the unlikely event of a data breach affecting your information, we will notify you as required by applicable law.

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Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us. You may also opt out of SMS communications at any time by replying STOP.

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Updates to This Policy

Westlake Recording Studios reserves the right to modify or update this Privacy Policy at any time. Any changes will be reflected in an updated version posted on our website with a revised effective date.

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Contact Us

Questions about this Privacy Policy? Please reach out:

Westlake Recording Studios

Bur-Mac Group Inc. dba Westlake Recording Studios & Technical Services

7265 Santa Monica Blvd, West Hollywood, CA 90046

Phone: (323) 851-9800

Email: Controller@WestlakeStudios.com

Website: www.westlakestudios.com

We value your trust and are committed to maintaining the highest standards of privacy and communication integrity.

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