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SMS Terms and Conditions

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Effective Date: March 24, 2026

Your phone number and SMS consent will never be sold, rented, or shared with any third party for marketing or promotional purposes. Our SMS program exists solely to support your studio sessions and business relationship with Westlake Recording Studios.

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1. Program Overview

Westlake Recording Studios operates an SMS messaging program to facilitate direct, session-related communications with clients and outside technical contacts. This program is operated by Bur-Mac Group Inc. dba Westlake Recording Studios & Technical Services, 7265 Santa Monica Blvd, West Hollywood, CA 90046.

All SMS communications from Westlake are strictly operational and informational in nature. We do not send promotional, advertising, or marketing messages via SMS.

These SMS Terms & Conditions govern your participation in the Westlake SMS program and should be read in conjunction with our Privacy Policy at www.westlakestudios.com.

2. How to Opt In

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2.1 Clients

Clients may opt in to receive SMS messages from Westlake Recording Studios through the following process:

  • A client verbally agrees to receive SMS communications during a phone call with Westlake staff, or confirms via email
  • Westlake sends an initial opt-in confirmation text to the client's mobile number
  • The client replies YES to that message to activate SMS communications

No SMS messages will be sent to a client until their YES reply is received and recorded. Consent is not a condition of receiving studio services.

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2.2 Outside Technical Contacts

Outside engineers and technical contacts whose phone numbers are provided by a client for session coordination purposes will receive the following treatment:

  • Westlake sends an introductory text identifying itself, naming the referring client, and explaining the purpose of contact
  • The individual must reply YES to receive further session-related messages, or STOP to decline
  • No further messages are sent without a confirmed YES reply

We respect the autonomy of all individuals to choose whether to receive communications from us, regardless of how their contact information was obtained.

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3. Sample Messages

3.1 Client Opt-In Confirmation

Sent by Westlake to initiate opt-in:

Westlake Recording Studios would like to send you SMS updates related to your studio sessions, holds, billing, and follow-ups. Reply YES to confirm or STOP to decline. Consent is not a condition of service. Msg & data rates may apply. Msg frequency varies. Reply HELP for help. T&C: www.westlakestudios.com

3.2 Outside Engineer First Contact

Sent by Westlake to outside technical contacts:

Hi, this is [Name] from Westlake Recording Studios. [Client Name] provided your number for session coordination. We may text you about equipment setup and session prep. Reply YES to confirm or STOP to opt out. Msg & data rates may apply. T&C: www.westlakestudios.com

3.3 Opt-Out Confirmation

Sent automatically when STOP is received:

You have successfully opted out of SMS messages from Westlake Recording Studios. You will receive no further messages. For assistance, call (323) 851-9800 or email Bookings@WestlakeStudios.com.

3.4 Help Response

Sent automatically when HELP is received:

Westlake Recording Studios: For assistance, call (323) 851-9800 or email Bookings@WestlakeStudios.com. Reply STOP to opt out of messages. Msg & data rates may apply.

3.5 Session Update Example

Example of a typical client session message:

Hi [Name], this is [Staff] at Westlake Studios. Your session on [Date] is confirmed for Studio [X] at [Time]. Please reply with any questions. Reply STOP to opt out.

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4. Types of Messages You May Receive

By opting in, you consent to receive the following types of SMS messages from Westlake Recording Studios:

  • Studio booking and session confirmations
  • Session hold and availability updates
  • Billing and invoice notices
  • General session follow-up communications
  • Equipment setup, technical rider, and gear coordination messages (for outside technical contacts)
  • Responses to inquiries you initiate via SMS

We do not send bulk promotional or marketing SMS messages. All messages relate directly to your active business relationship with Westlake Recording Studios.

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5. Message Frequency

Message frequency varies based on your active bookings, session coordination activity, and the nature of your engagement with Westlake Recording Studios. You may receive more messages during periods of active session planning. We commit to sending only messages that are necessary and relevant to your current engagement with us.

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6. Message and Data Rates

Standard message and data rates may apply to SMS messages sent and received, depending on your mobile carrier and service plan. Westlake Recording Studios does not charge any fees for SMS communications. Please contact your carrier for details regarding any applicable fees on your account.

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7. How to Opt Out

You may opt out of SMS communications from Westlake Recording Studios at any time, for any reason, with no impact on your studio services.

To opt out, reply STOP to any message you receive from us. Upon receipt of your STOP reply:

  • You will receive a single final confirmation message acknowledging your opt-out
  • No further SMS messages will be sent to your number
  • Your opt-out request will be processed immediately

Acceptable opt-out keywords: STOP, END, CANCEL, UNSUBSCRIBE, QUIT

If you wish to re-enroll at a later date, simply contact Westlake Recording Studios by phone or email and we will initiate the opt-in process again.

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8. How to Get Help

If you have questions about our SMS program or need assistance, you may:

  • Reply HELP to any SMS message you receive from us
  • Call us at (323) 851-9800
  • Email us at Bookings@WestlakeStudios.com
  • Visit our website at www.westlakestudios.com

We are committed to responding to all inquiries promptly.

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9. Privacy & Data Protection

Your mobile number, SMS consent status, and any related personal information will never be sold, rented, traded, or shared with any third party for marketing, advertising, or promotional purposes. This is an unconditional commitment.

Westlake Recording Studios treats all SMS opt-in data and personal contact information with the highest standard of confidentiality. Specifically:

  • SMS opt-in data is stored securely and accessed only by authorized Westlake staff
  • Your contact information is used exclusively for purposes you have consented to
  • We do not share your information with data brokers, advertisers, or third-party marketers
  • All service providers who may assist in delivering SMS communications are bound by strict confidentiality and data protection obligations

For full details on how Westlake Recording Studios collects, uses, and protects your personal information, please review our Privacy Policy at www.westlakestudios.com.

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10. Supported Carriers

Our SMS program is supported on all major U.S. mobile carriers, including AT&T, T-Mobile, Verizon, and regional carriers. Westlake Recording Studios is not responsible for delays or failures in SMS message delivery caused by carrier network conditions, outages, or technical issues outside of our control.

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11. Modifications to These Terms

Westlake Recording Studios reserves the right to modify or discontinue the SMS program at any time. Any material changes to these SMS Terms & Conditions will be reflected in an updated version posted on our website with a revised effective date. Continued participation in the SMS program following any posted changes constitutes your acceptance of the revised terms.

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12. Contact Information

For questions or concerns about these SMS Terms & Conditions, please contact us:

Westlake Recording Studios

Bur-Mac Group Inc. dba Westlake Recording Studios & Technical Services

7265 Santa Monica Blvd, West Hollywood, CA 90046

Phone: (323) 851-9800

Email: Controller@WestlakeStudios.com

Website: www.westlakestudios.com

We value your trust and are committed to maintaining the highest standards of privacy and communication integrity.

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Westlake Studios

Administration office

Studios C, D, E, The Barn

Production Suites 1 & 2

7265 Santa Monica Blvd.
West Hollywood, CA 90046

Studio A & B

8447 Beverly Blvd.
Los Angeles, CA 90048

Contact

Main – (323) 851-9800

General Inquiries – Info@WestlakeStudios.com

Studio Booking – Bookings@WestlakeStudios.com

Career Opportunities – Opportunities@WestlakeStudios.com

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